This Shipping Policy (“Policy”) applies to all purchases made on www.oleafherbal.com, the official website of Oleaf Ventures Private Limited (“Oleaf”, “we”, “us”, “our”). By placing an order on the website, you agree to this Policy, our Terms & Conditions, and applicable laws.

1. Shipping Coverage

Domestic Shipping (India)

• We deliver across most locations in India, subject to courier serviceability.
• Estimated delivery time: 7–10 working days.

International Shipping

• International shipping is available only for bulk orders.
• Customers must comply with import laws and bear applicable customs duties and taxes.

2. Shipping Charges

• Free shipping is available only for domestic (India) orders with an order value of ₹499 or above, and only when payment is made through online payment modes.
• Orders below ₹499, Cash on Delivery (COD) orders, and international orders may attract shipping charges, which will be shown at checkout.
• Oleaf reserves the right to revise shipping charges or eligibility criteria at its discretion.

3. Order Processing & Delivery

• All orders are processed after successful order confirmation.
• Estimated delivery timelines are indicative and may vary depending on the delivery location, courier partner, public holidays, or unforeseen circumstances.

4. Delays & Force Majeure

Delivery may be delayed due to circumstances beyond our control, including natural calamities, weather conditions, political disruptions, government restrictions, or courier issues. Oleaf shall not be liable for delays or any indirect or consequential losses, including mental distress.

Customers may cancel delayed prepaid orders before delivery for a full refund.

5. Order Cancellation

• Orders can be modified or canceled within 12 hours of placement.
• Once an order is shipped, it cannot be canceled.
• Orders suspected to be fraudulent, abusive, or placed for resale without authorization may be canceled at Oleaf’s sole discretion.

6. Limitation of Liability

To the maximum extent permitted by law, Oleaf’s liability shall be limited to the value of the product purchased. Oleaf shall not be liable for any indirect, incidental, or consequential damages.

7. Governing Law & Jurisdiction

This Policy shall be governed by the laws of India, and courts in Mumbai, Maharashtra shall have exclusive jurisdiction.

8. Contact Information

For any queries, contact us at:

📧 info@oleafherbal.com

Oleaf Ventures Private Limited reserves the right to modify this Policy at any time without prior notice. The updated Policy will be effective upon publication on the Website.